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1
Therapy is helping us feel relief from our problems and
we can all feel the results. We will continue like this.
I had never been to therapy before, but I expected it to
be as it is. Yes, because I see a lot of help for my
problems and the persons in the Centre are very
communicative with us. I feel that I can talk openly,
but I have been through a lot of trauma and sometimes I
do not feel well enough to stay and talk to my
therapist. Thank you to your Centre for the continuous
help and support that you give us.
2
I thought I would find it more difficult to talk about
my problems with somebody I never met before. I think it
really helps me and sometimes it is easier to talk to
stranger than somebody you know. Therapy helps you in
difficult moments, increases your hope about the future
and makes you feel less alone.
3 I
feel at ease and comfortable and feel well when I am at
your therapy.
4
Therapy helps you to face up to problems and deal with
them, try to get over your past and build up a new life
and future. I would like to take this opportunity to
thank everyone for their help and support.
5 I get to talk and express my
feelings. Having someone to listen to my problems is
very helpful. Since I started having therapy I
gained confidence and I’ve been trying to put the
past behind and look into the future. I think that
the Refugee Therapy Centre is a very helpful service
to me and to other people. This therapy eases your
problems through professional therapists who are
there to listen to you. This therapy also helps to
integrate with other people in the society. It also
helps to look in the future and see your life in a
positive way. I also think that being able to talk
about tragic events from the past makes it a lot
easier and you can finish your thinking without
getting stressed and hysterical. It is very good,
thank you.”
6 At
this time I am going crazy. I hate everything, I hate to
go to my college. I spent two years in college to be
successful but now I blame myself, why do I do that? I
am unlucky and rubbish. I lost my confidence and my hope
– please help me, do something to get me better.
7 The
therapy helped me a lot. I am very well now and my
therapist helped me because I can talk in my original
language with her. Many thanks.
8 It is good sometime to talk
to someone you are not to close to. Most of the time
you can talk about your problems and you don’t want
people to be nosey about it. Sometimes when I am
very sad my therapist understands the situation, and
never blame me for it, this helps me find the way to get
past it.
9 I
have become depressed and always angry and also I can’t
make anyone be happy with me. But I am trying and my
therapist is the only person understand me and this is
very helpful not feel alone in the world
10
Therapy helps to make me less angry, make me think a lot
more and it relaxes me and makes me more confident.
11 I
would like to thank my therapist and other staff at the
centre who helped me and other people with the same
problems as me.
12
From the first step into the office I felt welcomed. I
was heard, understood, called back. An appointment to
assess my needs came quickly and just in time. The
people in the office made me feel as a person rather
than as a number. It appears to be a group of people
consciously working for people in need of therapy. Yes,
I would recommend it to a friend in need
whole-heartedly. To have continuous sessions, continuity
to stability, a relation of trust, truth, openness and
one therapist. It’s a kind of monologue of disclosure
followed by sound professional feedback – without direct
advice but a viewpoint and insight to your own monologue
just delivered. Repeated sessions, one to-one, is the
best, I have learned to speak about my problems after 15
years of absolute silence. It takes time to trust. The
therapist who attended to my needs has a delicate tone
of voice that puts you at rest every minute, every time.
Excellent! Thank you. Her voice, her body language, her
attitude, her excellent level of English language makes
you feel that you are in very good hands. You can trust,
you can speak, you can relax. You are heard, understood,
believed, you have become the centre of the attention.
You feel important. You grow. You step forward. You
recover your lost assertiveness. You believe you have a
voice, you have a right. My query relates to bringing
some practical help before, during or after therapy when
we needed. When we are not well at all wee tend to
neglect ourselves and/or our homes when nothing and
nobody is important to us. And even we are unimportant
to ourselves. We are helpless. Chaos within, chaos
without, all around us. Practical help to advice us to
refresh our homes, our environment, our outlook, our
lives. But I am grateful for therapy you provided me.
Thank you.

“I truly believe that the
therapy might help people to see more clearly their
problems and also help them get through
difficulties. Although now I feel at ease talking
with my therapist, in the beginning I found it
really difficult and it took me a while to be able
to discuss issues openly. Personally I feel really
calm after the therapy, at least for sometimes. I
found it difficult to talk about my worries and
problems with my family because I don’t want to
upset them and going to therapy helped me realise a
part of my anxiety. The therapy helped me with my GP
as before every time I went there that did not
understand me. One of the reasons for the
misunderstanding was that I was being seen by
different doctors and this made me uncomfortable.
Now I make appointment with one and wait to see her”
13 I
have a lot of trust in my therapist. In therapy you can
express your feelings and be more confident, it makes
you feel better.
14
During therapy I found that my therapist was addressing
my problems. She was able to help me and now I feel that
I am able to help myself. I tried to speak openly for my
own benefit, however, there were some things that I did
not want to talk about. The good points of therapy in my
experience are that my therapist helped me to address
the most important and powerful key points and give me
awareness of them, help me remember them.
15 I feel more confident and
this will help me in the future. I prefer to talk
about my difficult problems. I need this kind of
therapy; it gives me concentration and power. I
really enjoy therapy. It will help me in the future.
I believe that this is the best treatment that I
wanted.”
16 I was not able to speak to my
therapist when I first met her. She was also a
little cold to me. After a while I started to talk
to her, following further visits I found that I
could talk freely. Some visits help me more than
others, but overall, I feel therapy helped me. But
could not get rid of my problems including heavy
depression, nightmares and flashbacks. When I get
flashbacks and nightmares I get very, very
depressed. The good point about therapy is that it
gives me the opportunity to talk to someone and
express my worries. The bad point about therapy is
that my therapist asked me not to ask her questions.
After this reaction I felt depressed and
embarrassed. When I think about my past I find it
very hard to cope. This has nothing to do with my
therapist but whenever I think about the past I get
depressed.”
17
Although I have been to a therapist before, coming here
helped me face all my problems and face the world,
unlike what I had with my previous therapist. At the
Centre the therapists are very helpful and would do what
they can to help the clients and because I am happy
about I would recommend it to a friend if needed. I feel
that I can talk to my therapist freely and express my
feelings and problems.
18
The good points are that that we can identify our
problems and talk about them openly and freely. Therapy
helps us very much and we are very happy to take part in
therapy and are able to talk, talking takes our sadness
away. Thank you for your help.
19 Therapy helps me very much so
I am sure it would help others in need to. You feel
free to talk and it helps you to think and deal with
your difficulties.
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